Returns & Refunds policy

Thank you for shopping at EasyThemeLab.com. We are committed to ensuring your satisfaction with our website templates. If you are not fully satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refunds

Due to the nature of digital products, refunds will only be issued under the following conditions:

• The product was not delivered to you after purchase.

• The product you received is defective or significantly different from the description on our website.

• You contacted our support team within 30 days of the purchase date to report an issue.

2. Non-Refundable Cases

We do not offer refunds in the following scenarios:

• You changed your mind after purchasing.

• You no longer need the product.

• You experienced issues due to incompatibility with third-party platforms, plugins, or hosting environments not listed in the product description.

• You failed to download the product within the specified time period provided.

3. Requesting a Refund

To request a refund, follow these steps:

1. Contact us at contact@easythemelab.com with the following details:

   • Order ID

   • Product name

   • A detailed explanation of the issue

2. Our team will review your request and respond within 1-3 business days.

3. If your request is approved, the refund will be processed through your original payment method. Please allow 5-10 business days for the funds to appear in your account.

4. Product Replacements

In cases where the product is defective, we may offer a replacement or fix the issue instead of issuing a refund. Our support team will work closely with you to ensure a satisfactory resolution.

5. Contact Us

If you have any questions about our refund policy or need assistance, please contact us at:

Email: contact@easythemelab.com

We’re here to help and ensure you have the best experience with EasyThemeLab.com.